OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
133 ratings and 75 comments received in the last 90 days.
06 September 2025
The salesman and other staff were extremely helpful.
04 August 2025
Excellent. Could not have been better. Nothing else to add. Just the car I wanted. Excellent Service.
26 July 2025
Efficient service
20 July 2025
Very attentive service
15 July 2025
PLEASANT STAFF, HAVE TIME .EASY TO COORDINATE TEST DRIVE AMSWERED ALL QUESTIONS
08 July 2025
Excellent service from Martin Kay, Dylan Scott in sales and Ben O'Hara in service
05 July 2025
The purchase and delivery process proceeded efficiently. Time was taken to demonstrate the functions in the car and the use of the dash camera on the day, with options to have further guidance and support, if needed.
03 July 2025
a ok
01 July 2025
All good no complaints. Additional work required for PPF and ceramic coating for the paintwork all dealt with professionally and as requested.
13 September 2025
Spot on! I'm always impressed with BMW but my experience at Colne has to be one of the best, it felt honest and professional.
12 September 2025
It was not and all we'll do now is problems
09 September 2025
Same as previous.
07 September 2025
Service carried out in a timely manner and informed when ready for collection
07 September 2025
Often get my car servicing there
06 September 2025
Nothing to criticise. Friendly and efficient
01 September 2025
You did a good job and very nice thank you.
31 August 2025
Fast, efficient, fantastic service.
27 August 2025
Good customer service
27 August 2025
As stated above wont bring back for service or M.o.t again
08 September 2025
Very satisfied and comfortable with the end purchase, the whole process was pleasant and enjoyable. Opportunity to take car for long text drive few times was what helped with the decision more. Thank you